Refund policy
Dear Valued Customers,
Thank you for choosing to shop with us. At kodeshgift we take pride in offering high-quality products that are meticulously crafted to your specifications. We want to inform you that every item in our store is made-to-order.
What does this mean for you? When you place an order with us, our team begins the process of crafting your item(s) specifically for you. This ensures that each product is created with care and attention to detail, resulting in a unique piece that meets your expectations.
Due to the made-to-order nature of our products, please note the following:
-
Production Time: Each item has a designated production time, which varies depending on the complexity of the product. This information can be found on the product page or during checkout. Please allow this time frame for your order to be crafted before it is shipped.
-
Customization Options: Many of our products offer customization options, allowing you to tailor the item to your preferences. Please double-check your customization choices before completing your order, as changes may not be possible once production has begun.
-
No Returns or Exchanges: As each item is made specifically for you, we do not accept returns or exchanges unless the product is damaged or defective upon arrival. If you encounter any issues with your order, please contact our customer service team.
We appreciate your understanding and support of our made-to-order process. If you have any questions or concerns, please don't hesitate to reach out to our customer service team
at 954-489-5498.
Thank you for choosing Kodeshgift.
We look forward to creating something special for you!
Sincerely,
Avital,
Kodeshgift